What is a Pre-Compliance?

A Pre-Compliance is the process by which a party decides to challenge a case where a rule violation has occurred and there is no specific reason code which can be used to initiate a chargeback/dispute. Either the Issuer or the Acquirer can choose to open a Compliance case. An Issuer may initiate a Pre-Compliance directly after the Transaction was made by the Cardholder without a Retrieval or Chargeback.